STATEWIDE — Nearly a dozen BMV branches across Indiana are closing because they’re short-staffed.
The cause? COVID-related problems and simply unfilled positions.
“Reallocations are needed due to unprecedented staffing shortages,” said Christine Meyer, Director of Communication for the Indiana BMV. “Approximately 12 percent of branch positions are not staffed daily because they are one of 60-70 unfilled positions or because of staff absence. Out of an abundance of caution, the BMV has instituted policies requiring any staff member who is experiencing symptoms not to report to work. In addition, our staff is impacted by children and family members in quarantine.”
Chief Operating Officer Kevin Garvey says they decided to close eleven locations, and move the staff from those branches to other locations.
“The staff that these temporary closures was going to free up was really going to allow us to put more people in the locations that we have remaining open, and actually improve the overall customer experience,” Garvey said.
The locations that are temporarily closed:
- Evansville North
- Indianapolis (Madison Ave.)
- New Albany
- New Haven
They’ll be closed now until October 2.
If you normally go to those locations, and need to visit the BMV, you’re encouraged to find an alternative branch nearby or make transactions online.
If you are interested in filling one of the open positions with the BMV, go to on.in.gov/bmvcareers.