AT&T Blames Software Update for Outage

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DALLAS, TX.–This week’s cell phone outage that affected AT&T customers was not the result of a cyber-attack, says AT&T.

The carrier says a software update is to blame.

The service disruption started early Thursday and was resolved Thursday night. It was a major headache for many, who’s phone services were limited. GPS maps failed and some 9-1-1 calls did not go through.

AT&T serves more than 100 million customers, according to the company’s website.