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WASHINGTON–If you’ve submitted your tax returns and have not gotten your refund back, you’re in the same pickle as many Americans and many other Hoosiers. The Taxpayer Advocate Service is working to try and decrease some of that backlog, and at the same time get people their refunds.

“I do feel like a broken record,” said Rep. Jackie Walorski (R-Ind.), who represents north central Indiana in Washington. “Once again I find myself before this subcommittee raising the backlog of the millions upon millions of original and amended tax returns that the IRS is currently facing.”


  • Double check for math errors
  • Get started early
  • Consider getting a qualified professional to do it

The IRS began the year with a backlog of about six million returns. The agency also promised that most Americans will receive a refund within 21 days.

But, if you claim the Earned Income Tax Credit or the Child Tax Credit, that could cause delays.

Walorski was addressing the backlog in a House subcommittee meeting Tuesday.

“Almost every day my staff and I hear constituents who are caught in the backlog. It’s Hoosiers from all kinds of families, individuals, small businesses, you name it, many of who have specific financial struggles and can hardly afford more delays,” she said.

Walorski questioned Erin Collins, who oversees the TAS, and who acknowledged that the IRS is scrambling to try and reduce the backlog.

“We’ve had a very difficult last two years, as well,” said Collins. Her organization is an independent group within the IRS that is meant to do just as the name suggests, advocate for taxpayers and attempt to expedite what the IRS does.

“These Hoosiers need results and they need the refunds that the IRS owes them,” said Walorski, perhaps echoing a simplified version of the sentiments of the constituents who have been registering complaints about the slow process that is dragging with agents calculating returns that contain the claimed credits and stimulus payments.

Collins offered some hope for people who may be struggling financially.

“We do look for hardship,” she said. “If taxpayers experience a particular hardship we do try to prioritize that above some of the other work.”

Suggestions for a faster return process include starting early, checking your work to make sure there are no math errors and getting a qualified professional to do your return.