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INDIANAPOLIS — Citizens Energy Group anticipates that natural gas heating bills will increase on average $10 per month this winter.

Assuming temperatures are normal, Citizens estimates that the total average natural gas bill for November through March will be about $474, compared to $423 last winter.

Although the market price for natural gas is approximately double the level of last fall, Citizens says it has been able to “shield customers” from the impact by using its underground natural gas storage fields, price hedging contracts with suppliers, and long-term gas supply contracts with discounts to market prices.

Where to Get Help With Your Energy Bill

Marion County residents in need of energy assistance should visit to see if they qualify for the Indiana Energy Assistance Program. Through Citizens Universal Service Program, customers who qualify for EAP will automatically receive a discount on their gas bill ranging from 12-25 percent.

If customers are falling behind on their bill, they are urged to call Citizens at 317-924-3311. In addition to grants from Warm Heart Warm Home, customers may be eligible to set up flexible payment arrangements to help in catching up on past-due bills.