LOS ANGELES — A 90-year-old man from North Hollywood bought $10,000 worth of ads in the Wall Street Journal to complain about AT&T’s internet service.
The man has been an AT&T customer for more than 60 years but says the company never delivered on its promise to give him faster internet speeds.
Adding to his frustration, he noticed the company’s newspaper ads, urging people to try its faster speeds.
Fed up, he took out ads of his own. Last week, a letter to CEO John Stankey was placed in the Dallas edition of the Wall Street Journal to reach AT&T executives, and another in the New York edition to get the attention of investors.
The man says the company called him and agreed to work something out the day the ads ran in the paper.